Individual Support Services
What is ISS?
Individual Support Services provide intensive, tailored support to the children and families who need it the most. We design unique support packages that meet each child’s specific needs.
Understanding Trauma
A crucial first step in support is understanding trauma and its impact on children and their families. Trauma can be complex, and look different to each person.
Our Impact
Our impact is driven by individualised, holistic interventions designed to meet the unique needs of each child to create safer environments, build resilience, and improve long-term outcomes.
Our Team
With teams based in Cairns, Townsville, Rockhampton, Gladstone, and Brisbane, we provide vital services to help keep children safe, strengthen families, and promote brighter futures.
Every child deserves to feel safe and supported - Act for Kids’ Individual Support Services (ISS) provides intensive, tailored support to children with complex histories, helping them build a brighter, more stable future.
We work with Child Protection to create special support plans that meet each child’s needs. Our team helps kids and families in different living situations – whether they are with family, foster carers, or in residential care.
We have teams across Queensland, making sure children get the right help to build a better future.
“People are there to make a difference – it’s not just a job . . . (the) Department investing in this program makes a significant difference in people’s lives”
Feedback from kinship carer
“I felt comfortable from all sides/angles. Every person in the team working with [us] was exceptional at their job. So professional yet also so natural and kind. Just mind-blowing to think of how bad the state that we were in.”
Feedback from parent/ caregiver
” Sometimes I don’t always agree with what they are telling me, but they let me have my say and then we work it out. I know they have my back.”
Feedback from kinship carer
What we do
- Therapeutic In-Home Support – working intensively with children and their families to address child protection worries, improve safety in the home, help children and parents heal from trauma and lead happy lives.
- Therapeutic Family Restoration/ Preservation – working intensively with parents to improve their parenting, address the child protection worries and work towards returning children to the care of their parents. Providing direct therapeutic intervention to parents and children.
- Therapeutic Placement Support – working intensively with foster & kinship carers to stabilize placements, increase attachment between carers and child/children, help children heal from trauma and lead happily lives.
- Therapeutic Outreach – work therapeutically with disengaged youth, increase safety and transition to a place of safety, improving emotional regulation and help young people to heal from trauma.
Act for Kids Services
Acknowledgment of Country
Act for Kids pays its respects to the traditional custodians across the lands in which we work, and acknowledge their elders past, present and future.
